We Look Forward to Partnering With You
We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you don’t see covered in our FAQ.
Still Have Questions? Our Staff Would be Happy to Assist You.
Who does RK Cleaning Services hire to clean my home?
At RK Cleaning Services LLC, we hire experienced, thoroughly vetted, and highly trained cleaning professionals. Each team member undergoes background checks and is committed to delivering reliable, respectful, and top-quality service—so you can feel confident and comfortable every time we enter your home
Do I need to tip my cleaning technician?
Tipping is never expected but always appreciated for a job well done. Many of our clients choose to tip after each cleaning or offer a larger tip at the end of the year. If you leave a cash tip, please clearly mark it as such. You may also add a tip to your credit card payment. Rest assured, 100% of all tips go directly to the cleaning technicians who provided the service.
Will the initial cleaning take longer?
Yes. In order to bring your space up to our standard, the first cleaning will often take longer than the following visits so that we can give your space the deep cleaning it deserves and learn your home’s unique needs.
Do I need to be home while my house is being cleaned?
No, but it is certainly your preference. Most of our customers aren’t home but the vast majority purchase a lockbox or trust us with a key and alarm code. For additional security, all house keys are individually coded and secured in our office. (Click here on this link for the recommended lockbox).
Will you send the same cleaning technician each time?
We make our best efforts to send the same cleaning techs each time. It’s the most efficient but we do not guarantee it. We are managing both our staff and clients’ needs which are constantly in flux. If you are sent an alternate cleaning technician, our staff have access to detailed information about your preferences and requests to ensure consistency of our services.
How do I pay for my cleaning service?
Payments are due at the time of service. We will charge your credit card on file after your cleaning has been completed.